How fintech can help advisors give clients what they expect

There is still a significant gap between the services investors want from a financial advisor and the services they actually receive.

Clients expect financial planning, help with wealth transfers, trust services and estate planning, says Gavin Spitzner, the president of Wealth Consulting Partners. But most advisors still only offer traditional investment management.

So how do financial advisors meet those expectations? How does a wealth management firm shift its value from “beating investment benchmarks” to “achieving personal and family financial goals?”

In a virtual event hosted by Financial Planning, Spitzner asks a diverse panel including two fast growing RIAs, a top-10 bank and a leading fintech firm how they are using technology to meet these and other client demands.

The discussion features Dana Anspach, the founder and CEO of Sensible Money; Toussaint Bailey, CEO of Enso Wealth; Jon Stevenson, head of wealth management at MoneyLion; and Ankur Vyas, head of wealth omni channel at Truist.

The panelists also talk about their views on outsourcing technology, how client expectations have affected portfolio management approaches, and how the pandemic and shift to remote work has changed their thinking.