Wealth Think

Tech Survey: Have advisors (finally) made peace with robo advice?

“Fun” isn’t a word I expected to see advisors use about robo advice tools when I began poring through results of Financial Planning’s annual Tech Survey. After all, advisors have long expressed concern that automated advice would displace them.

Not this year. Planners are telling us they are embracing the efficiencies that digital technology can bring their firms.

“Easy to get used to and fun to navigate,” one independent planner said about Fidelity Go in the survey’s comment section.

Said another about FutureAdvisor: “Their platform is fantastic and very little work required on our office’s part.”

Chelsea Emery-Financial Planning

Still, even as advisors tell Financial Planning they are more comfortable integrating robos into their practices, they say they struggle with the dizzying array of choices and competing platforms. What to buy? How to integrate it? A misstep can cost thousands of dollars and hundreds of hours of lost time and effort.

“Paralyzed is too strong a word. But they do face a lot of uncertainty,” says Harry Terris, writer of “Too Much, Too Many” about this year's survey. “Advisors don’t want to be left behind, but they don’t want to invest a lot of time and resources into a platform or approach that fizzles out.”

Once they do embrace certain tools, however, Terris found planners were mostly enthusiastic.

After right-wing activist Charlie Kirk was killed, some workers found out the hard way that personal social posts had professional consequences. Experts say the time for firms to strengthen policies is now.

2h ago
4 Min Read
Social media Facebook INstagram Twitter Snapchat

Amit Ranjan is Executive Vice President, Global Head of Data and Risk Analytics at Xceedance, a global consulting, technology, and operations leader for insurance organizations. With 25 years of diverse experience, he oversees catastrophe modeling, actuarial and data insight services. He specializes in leveraging advanced modeling techniques, statistical analysis, and data-driven strategies to optimize underwriting, pricing, and portfolio management.

September 16
Amit Ranjan

David Klasing Esq. CPA M.S.-Tax, is founder and managing attorney at the Tax Law Offices of David W. Klasing. He has earned dual California licenses that enable him to simultaneously practice as an attorney and as a CPA in the practice areas of taxation, estate planning and business law. He provides businesses and individuals with tax representation, planning and compliance services, and criminal tax representation. He has more than 20 years of professional tax, accounting and business consulting experience, coupled with extensive knowledge about federal and state tax codes, regulations and case law.

September 16
David Klasing

“It’s interesting to observe how much advisors seem to get out of sometimes relatively simple steps, like software that helps them work and interact with clients remotely,” he tells me. Case in point: One RIA told us that software slashed the time needed to rebalance client portfolios by 95%, as well as gave him more accurate reviews.

Looking forward, will advisors continue to integrate robos? Which tech solutions will gain the most traction with clients? For an early glimpse at the future, see “RIA tools of the future, now,” by Financial Planning Technology Editor Suleman Din.

For reprint and licensing requests for this article, click here.
Robo advisors Fintech RIAs Portfolio construction
MORE FROM FINANCIAL PLANNING