Franklin Templeton’s 'custom indexing' deal turns up heat to embrace investing’s hot trend

A deal by large money manager Franklin Templeton to acquire O’Shaughnessy Asset Management, a trailblazer of personalized stock portfolios, further nudges financial advisors to embrace a retail investing trend that’s sweeping Wall Street.

San Mateo, California-based Franklin said Thursday it would buy O’Shaughnessy, a $6.4 billion investment advisory firm in Stamford, Connecticut, that constructs tailored portfolios consisting only of stocks that reflect a client’s personal values on environmental, social and governance issues. Terms of the deal were not disclosed.

Called “custom indexing,” the bespoke approach bought by Franklin is an outgrowth of a related trend, direct indexing. A twist on active stock picking, direct indexing involves an advisor seeking to clone the performance of an index by owning its stocks directly, instead of indirectly through an exchange-trade fund or index mutual fund.

Like bespoke shirts and suits, custom indexing is an investing strategy that's uniquely you.
Like bespoke shirts and suits, custom indexing is an investing strategy that's uniquely you.
Bloomberg News

The benefit of custom indexing consists of having a portfolio that’s all about you and your beliefs. Meanwhile, the advantage of direct investing comes from tax benefits. Investors use direct indexing to reduce their tax bills through so-called tax-loss harvesting, in which losing investments are sold in order to offset taxable gains on other stocks that are sold at a profit.

Both methods involve an advisor actively picking and trading stocks, which makes them relatively expensive. Fees are “in many cases a multiple of what you would pay for a broad-based portfolio of low-cost active funds, ETFs or mutual funds,” said Ben Johnson, director of ETF Research at Morningstar, in an Aug. 10 webcast.

With higher costs and steep minimums, the two indexing methods have been a service mainly for affluent and ultra high net worth investors, and for firms whose advisors focus on that demographic.

That could be on the cusp of changing.

Franklin President and CEO Jenny Johnson said in a statement Thursday that “custom indexing is aligned with our commitment to bringing sophisticated customization to a broader investment audience.”

Going mainstream?
Advisors typically require minimums of $100,000 to $1 million for indexing. Bing Waldert, a managing director at Cerulli Associates, said Thursday in an interview that the methods were currently “a high-end solution” for “high-end wealth managers” with affluent to very wealthy clients. But what are now niche, upscale strategies would become more mainstream.

“Almost every major financial services company would not invest in this if it were just for rich people,” Waldert said.

Over the past 15 months, Wall Street brokerages and asset managers have raced to gobble up much smaller competitors that specialize in custom indexing and direct indexing. In July, Vanguard bought Just Invest, the behemoth’s first-ever acquisition. (Direct indexing is the opposite of Vanguard’s bread-and-butter business of funds that passively mirror indices like the S&P 500.)

Morgan Stanley paid $7 billion for Eaton Vance, which includes direct indexing pioneer Parametric, last October. JPMorgan Chase bought OpenInvest in June. BlackRock snagged Aperio in February. In May 2020, Schwab acquired Motif and Goldman Sachs snapped up Folio Financial.

O’Shaughnessy launched a custom indexing software called Canvas in September 2019; by the end of last August, custom indexed accounts represented more than 28%, or $1.8 billion, of the firm’s total $6.4 billion in assets under management. Franklin manages around $1.5 trillion in assets, including $130 billion for clients with portfolios of individual securities, or separately managed accounts.

“Custom indexing represents a significant area of growth in asset management today,” the Franklin statement said Thursday. Patrick O’Shaughnessy, the acquired firm’s CEO, called custom indexing in the statement “the next progression of investing.”

Cerulli Associates predicted in an August report that direct indexing would expand 12% a year over the next five years, outpacing growth in traditional financial products like mutual funds, ETFs and individual stock portfolios, or separate accounts. Investor assets held through direct indexing portfolios accounted for nearly one in five, or $362 billion, of all money held in separate accounts last year, the report said.

“Eat and absorb your future competition before it eats you?” tweeted Michael Kitces, the head of planning strategy at Buckingham Wealth Partners, a $52 billion firm that’s both an advisor and a broker-dealer, about Franklin’s acquisition.

Pros and cons
The two indexing techniques reflect the increasingly personalized thrust of “holistic” financial planning, in which an advisor focuses on a client’s complete financial life and individual goals.

“There is a quantifiable way to show a client how much extra value comes from the tax management,” said Jim Dowling, a managing partner at Altium WealthManagement, an advisory firm based in Purchase, New York, which has embraced direct indexing.

Far from all financial planners are sold on the methods. Some smaller independent advisors worry that because custom and direct indexing involve active management of stocks, not passive mirroring of them, trading costs will rise and customer statements will become unwieldy.

Others see it as a fad. Last December, Cerulli found that 44% of the asset managers it polled believed that the market for direct investing was “overhyped” and presented “little opportunity.”

What's more, direct indexing “introduces unique trading difficulties for advisors who may start trading large quantities of individual stocks at the click of a button, after years of being mutual fund & ETF focused,” Kitces tweeted Thursday. That difficulty, he wrote, could prompt registered independent advisors, or RIAs, to outsource the actual trading, leaving an advisor free to focus on stock picking and retirement planning.

James Dilworth, a co-founder and managing partner at Veriti Management, a registered investment advisor in Boston, countered that an investor’s savings from tax-loss harvesting help pay for the advisor’s higher fee. He added that the shift to low- and zero-cost trading commissions and the emergence of fractional shares, in which investors can buy a portion of a stock, could keep costs down.

The two indexing trends are something smaller independent advisors need to be aware of, Waldert said. “Maybe it’s on your radar screen, but for a smaller advisor with mass market clients, the solutions aren’t built for that today.”

Still, he added, Wall Street “is thinking, how do I take something custom and make it scalable? How do we bring it down market for less affluent clients?”

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