Merrill Lynch snags a former top FINRA exec: Susan Axelrod

After nearly 30 years regulating Wall Street firms, Susan Axelrod is about to join one of the biggest brokerages she helped oversee: Merrill Lynch.

Axelrod, formerly a top executive with FINRA, will join Merrill Lynch Wealth Management in May, stepping in as the unit's chief supervisory officer and reporting directly to Andy Sieg, who heads up the Bank of America wealth management unit.

Axelrod stepped down from her role at FINRA last October, departing as one of the regulator's most visible faces and leaving her fingerprints on a variety of initiatives, including the restructuring of the group's market surveillance and broker examination program.

Now, she'll oversee regulatory and risk management operations at Merrill Lynch. The company had about 14,500 financial advisors and approximately $2.3 trillion in client assets as of Dec. 31.

"As our advisors continue to build their practices in an evolving regulatory environment, Susan will be an essential partner helping us drive responsible growth and improve how we operate," Sieg says in a statement.

Merril Lynch (1) by Bloomberg

A spokeswoman for Merrill Lynch declines to elaborate on Axelrod's specific responsibilities, or to address the charge that her hire fits into a familiar pattern of former regulators landing plum jobs with the firms they used to oversee.

"When I first saw that the very first thing I thought was the revolving door is in full effect," says Andrew Stoltmann, a Chicago arbitration attorney and president of the Public Investors Arbitration Bar Association. "She is eminently qualified, she has a fantastic reputation, and I certainly don't begrudge her for taking a well-paying job, but it's the quintessential exhibit A for showing the revolving door between regulators and Wall Street."

Axelrod will replace Merrill's former supervisory chief Michelle Carter, who earlier this month assumed a new role heading up business planning, governance and controls at U.S. Trust, another unit of Bank of America.

When asked for additional comment on the new hire, a Merrill Lynch spokeswoman referred back to statements from Axelrod and Sieg.

CEO Ron Kruszewski received praise for leading the firm's wealth management unit to a record for revenue, despite costly legal setbacks.

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As Vice President, Underwriting Research and Development, Jackie Waas is involved in investigating and developing underwriting innovations, with an emphasis on concept development, research, presenting new ideas, and participating in concept validation activities.

She started her career with RGA in 2018 as Director of Underwriting Services, where she supported direct-to-consumer accelerated offerings, including assisting with the auditing of the e-underwriting program and helping develop digital health scores while supporting the Digital Health Data team.

Prior to joining RGA, Jackie was an Underwriting Business Consultant and automated underwriting systems subject matter expert with Legal & General America for four years after working in an underwriting capacity with the company for nine years. She also had five years of underwriting experience with AXA Equitable and formerly worked as a marketing manager for Steele Rubber Products.

Jackie received a Bachelor of Arts with a major in communications and a minor in psychology from Lenoir-Rhyne University in North Carolina. She is a Certified Fellow of the Academy of Life Underwriting, a Fellow of the Life Management Institute, and a Fellow of the Financial Services Institute. She is also an Associate, Reinsurance Administration; Associate, Insurance Agency Administration; and an Associate, Insurance Regulatory Compliance. Jackie also holds the Professional, Customer Service Institute designation, and she is a member of the Association of Home Office Underwriters.

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Guizhou Hu is Vice President, VP, Head of Risk Analytics at RGA, where he supports global RGA underwriting initiatives and produces internal and external thought leadership pieces based on RGA's in-depth risk analytics. Before joining RGA in 2018, Guizhou served as Vice President, Chief Decision Analytics, for Gen Re and as a Senior Vice President for BioSignia Inc. Guizhou holds a medical degree from Beijing Medical University and a Ph.D. in Philosophy from Cornell University. 

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In her statement, Axelrod touts her own work in advocating for stronger investor protections at FINRA, where she most recently served as executive vice president for regulatory operations. Her resume at FINRA includes the establishment of a helpline for seniors that has taken more than 11,000 calls and helped repay nearly $5 million to victims of financial abuse. She has also led initiatives on cybersecurity and efforts to combat money laundering schemes, and says she hopes to continue the spirit of that work at Merrill.

"I've built my career around protecting investors and I'm proud to be joining a firm focused on doing the right thing for clients and improving their financial lives," Axelrod says.

Stoltmann takes a more cynical view.

"The reason why Merrill hired her is to shepherd the firm with its dealings with FINRA and all of her previous co-workers at FINRA. Claiming anything else is disingenuous," he says.

"It's paying very well for a high-level fixer to deal with FINRA. And look, there's nothing unethical about it. It's been taking place for a hundred years, but there are concerns about a revolving door between regulators and banks," he adds. "It's kind of Groundhog Day ― we've just seen it for so long."

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