Financial advisors are increasingly dependent on technology to do their jobs, and the current environment offers plenty of third-party tools to choose from.
But when it comes to the tasks they turn to their tech to the most often, they tend to stick with suppliers that are close to home.
On Monday, ISS Market Intelligence released the findings of its
According to the study, more than 95% of respondents said they used technology to handle trading and clearing, portfolio rebalancing and/or investment analytics. ISS Market Intelligence found trading and clearing to be the most popular use of fintech among the surveyed advisors with just 3.8% saying they are not using the technology for these purposes.
But third-party vendors are having trouble breaking into that category. The study finds that three-quarters of advisors reported using software provided by a home office for trading and clearing.
However, the investment analytics category sees things get a bit more competitive with 26% of advisors using asset manager software, and 41% using third-party software for this purpose.
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BlackRock led the way as the most popular provider of asset manager-provided investment analytics software and was used by 26% of survey participants. JPMorgan came in second place, but trailed by nearly 10 percentage points.
Direct indexing and portfolio construction was another strong category for asset managers with 24% and 29% of advisors, respectively, using their software for these functions. Vanguard proved to be the most popular manager for direct indexing software, with 1 in 5 surveyed advisors reporting its platform as the best, though other managers found success within specific channels.
Wirehouse advisors, noted in the study as being the most enthusiastic adopters of direct indexing relative to other distribution channels, reported Morgan Stanley as their preferred platform.
The RIA channel, which had the lowest reported use of direct indexing solutions, saw Schwab tie with Vanguard. Both entities took the top spot among 21% of surveyed RIAs.
The survey also found Blackrock, which offers portfolio construction services through its Aladdin software suite, to be the most popular manager among all three channel segments for the task, with 1 in 4 advisors reporting it as their preferred provider of portfolio construction software.
The study also allowed advisors to share preferences and concerns relevant to asset managers and third-party providers in crafting fintech solutions. Ease of use was top of mind for the vast majority of advisors surveyed, with 80% reporting it as a top three factor in selecting fintech tools.
Survey participants similarly rated best-in-class features (43%) and level of integration (44%) as key factors.
But word of mouth and a long track record don't seem to move the needle. The study noted the "relative unimportance" of peer recommendations, existing reputation and longevity in advisors' decision-making.
"With only 5% of advisors considering market longevity and 2% considering peer recommendations as their number one factor, newcomers to the fintech market can be optimistic that managers will seek out the highest quality product, not the most entrenched," Greg Bawin, head of U.S. research at ISS Market Intelligence, said in a statement.
Scroll down to get caught up on other recent fintech news you might have missed in our Wealthtech Weekly recap. And