New Year's resolutions from 7 in wealth management

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Resolved: You will better understand your clients' brains — and your own.

The temporal landmark that is the new year is a prime springboard for making plans to pursue a goal or change a behavior. Whether ambitious — I will retire by age 50 — or modest — I will figure how much of my recycling actually gets recycled — most resolutions fall by the wayside, a victim of habits and biases. Knowing what helps thwarts your aims, along with why a time-based milestone fuels mental accounting, is key.

Quantify
"I will get in shape" is not a plan. "I will lift hand weights three times a week in my living room before dinner" is. 

"I think of goals like baking recipes," said Ayelet Fishbach, an authority on motivation and decision-making at the University of Chicago Booth School of Business, in a 2022 interview with Scientific American. "You need to list the exact quantities: "Walk 10,000 steps a day" is better than "walk a lot," because it tells you how much (10,000 steps) and how soon (by the end of the day)." 

A 1981 paper in the journal Management Review coined the acronym SMART (specific, measurable, assignable (meaning achievable), realistic and time-related) as a guide for successfully setting goals and achieving desired outcomes. Aimed at corporate managers, the concept has taken hold in psychology circles as a cheat sheet that can help you get things done.

Be persistent but patient
A 2009 study in the European Journal of Social Psychology found that it takes anywhere from 18 to 254 days to form a new habit and make it stick. Repeating a behavior in response to a prompt — for example, drinking a bottle of water with lunch — "appeared to be enough for many people to develop automaticity for that behavior," the paper concluded. Just do it, over and over again.

Let it go
Persistence, grit and hustle are embedded in the American psyche as virtues. But sometimes, letting go of an objective can be just as important and productive as setting a new one. 

A burgeoning field called goal disengagement explores how resolving to stop pursuing a plan can set into motion salutory behavioral, cognitive and affective processes. 

A 2022 paper in the journal Motivation and Emotion noted that the COVID-19 pandemic "has been a particularly stark reminder that sometimes goals cannot be achieved or that their attainability is at least uncertain." That's also an opportunity: Goal disengagement, it said, "is adaptive in the sense that it frees resources for future engagement with other goals.

We talked to seven in wealth management about their New Year's resolutions. Scroll through the cardshow:

books

Alleson Tate, the founder of Avere Wealth Management, a registered investment advisory firm in Atlanta

I resolve to seek out more opportunities to automate and outsource business activities. Automation will ensure my clients continue to receive an elevated, seamless and personable experience. Outsourcing will give me more time to nurture existing client relationships and seek new opportunities to grow my RIA. Time is our most precious resource. I respect the time my clients have set aside to focus on building sustainable wealth. The least I can do is remove any roadblocks and help them enjoy the journey. 

I resolve to read one non-fiction book per month.
good vibes only sign

Brian Portnoy, the co-founder of Shaping Wealth, a Chicago-based behavioral psychology training system for financial advisors

I plan on better recognizing what and who is giving me positive energy, lean into that and avoid as best possible what's draining my energy. 
mother and child

Scott Bishop, the executive director of wealth solutions at Avidian Wealth Management, a registered investment advisory firm in Houston

With the stress of last year's market volatility, I spent too much time at the office and not on family.  This year, I will try to have a little more balance (and turn off my iPad and iPhone after 6 pm.).

This year, I think it is very important to focus on our personal health and well-being.  We can't help our clients if we find ourselves exhausted … or worse, with a stroke!

All of us have market and investment biases, especially after a very volatile year.  My goal is to help keep clients' plans on track.  Focusing more time and effort on assuring their financial and retirement plans are on track without trying to overreact to market portfolio adjustments based on market fear or greed.  Financial planning is a marathon, not a sprint!

Given the amount of help our clients need (and due to our 20% growth … even in a down year), we need to add quality people and even more systems to help assure that we can properly service and plan for our clients in the coming year.  I have always had it as a professional goal to not take on new clients if it will impact the service level of our current clients.
guy and laptop

Jon Ekoniak, a managing partner at Bordeaux Wealth Advisors, a registered investment advisory firm in the Silicon Valley and Seattle areas

  • Expand our financial literacy programming for young adults, making it available to anyone who wants to learn more about the fundamental building blocks of good financial practices
  • Add to our library of short-form videos that explain financial topics, allowing clients and interested parties to learn about complex topics in an entertaining way 
  • Educate our clients about the recent changes in state and federal tax laws, empowering them to benefit from these updates (e.g., 401(k) limits increased so withholding percentages may need to be increased)
diverging railroad tracks

Nicole Caron, a certified financial planner at Gratus Capital, a registered investment advisory firm in Atlanta

In 2023, I am pursuing the Certified Divorce Specialist designation. I believe that this designation will provide tools for rules and regulation around the financial aspect of divorce while also diving into the communication side to ensure that our clients feel comfortable in their financial future while going through times of uncertainty.
suitcases

Ric Edelman, the founder and former chairman of Edelman Financial Engines, Barron’s No. 1 registered investment advisory firm

Professionally: To make my new daily podcast, The Truth About Your Future with Ric Edelman, as successful as my 32-year weekly radio show was. 

Personally: To cut my business travel by two-thirds (was on the road 114 days in 2022).
bottled water

Ekenna Anya-Gafu, the chief financial officer and director of planning at Bay Street Capital Holdings, a registered investment advisory firm in Los Altos, California

My main resolutions are to up my own personal savings by 10% for the year; to drink more water; and to set an alarm. I naturally wake up near the beginning of the market but I want to be more effective with wake-up times.
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