Please don't call Invent's wealth management 'super app' platform an all-in-one: Wealthtech Weekly

Invent

The wealthtech space is awash with solutions that all do something.

But Oleg Tishkevich believes the industry is long overdue for a solution that does everything. 

This week, cloud technology and consulting company Invent announced the launch of a "super app" development platform with wealth managers in mind.

Invent CEO Oleg Tishkevich
Invent

Tishkevich, CEO of the Seattle-based firm, likened the platform to existing super apps like WeChat and the planned "everything app" Elon Musk hopes X soon becomes.

According to Harvard Business Review, super apps like WeChat, Alipay, and Meituan have dominated the Asian tech landscape. These platforms offer a large network of services in one integrated app and provide an experience different from the app-to-app switching U.S. consumers are accustomed to.

But things may finally be changing in the West. In addition to Musk, Mark Zuckerberg has shared a desire to see Meta and WhatsApp deliver a "super app-like vision" of an integrated marketplace and chat platform — one that includes both a person's fun and a person's finances.

READ MORE: What advisors need to know about Threads, Mark Zuckerberg's so called 'Twitter Killer'

Technological research and consulting firm Gartner compares super apps to a "Swiss Army knife" with a range of component tools — or micro-apps — that the user can use and remove as needed. Gartner also expects that by 2027, more than 50% of the global population will be daily active users of super apps.

"We see Super Apps gaining interest from forward-thinking organizations," Gartner Analyst Jason Wong said in a statement. "Those organizations embrace composable application and architecture strategies to power new digital business opportunities in their industries or adjacent markets."

Tishkevich said the goal is for Invent's super app to bring together multiple applications and workflows like account opening and servicing, CRM, reporting, billing, trading, financial planning, risk profiling, rebalancing, client portals and more into one customizable application. 

He stressed the customization aspect of the vision in an interview with Financial Planning, saying that a unified technology-development strategy that is open-architecture will allow firms to plug in only the applications and systems they want.

It will also allow each person within the firm to have a bespoke collection of micro-apps and functionalities vital to the position they hold. 

"A financial planner would have a different kind of super app configuration than the CEO of a firm or support person or a compliance person," Tishkevich said. "Each one of these personas, (would have) their tailored user journey and user experience designed specifically for them."

Tishkevich said this focus on bringing together a curated set of applications firms have identified as mission critical is an important distinction between Invent's super app and the traditional industry all-in-ones that may be all-encompassing, but ultimately limited.

"With an all-in-one, a company creates a vision of how they see, let's say, an RIA, operate. And they design a tool that covers all the things that a firm does to run the business. The challenge is that you've got a lot of the functionality jammed into that all-in-one that if you're a single-person RIA, you don't care about 80% of the stuff that's there," he said. "You just need to use the 20% for the functions. But because it's all in one, you get all this other stuff that you don't really care for. And this creates problems with adoption because everybody has to be trained not to touch this button, but go to this button."

According to a recent T3/Inside Information advisor technology survey, 20% of the industry is using an all-in-one solution. But the research finds that many firms using a unified solution still rely on third-party technologies to supplement functionality. 

Tishkevich said inefficiency shows the potential of the super app development model for advisory firms to both innovate and simplify their operations.

"We're definitely facilitating others to build on our platform, as well as building some of the solutions that we would provide on the platform," he said. "As you think about the concept of the super app, compare it (to) CDs from back in the day. All the music was on the album … and then Spotify and a few others kind of broke that stuff up that you can create your own custom playlists. And even further, the DJs mix their own songs.

"So that's it. We want to put a little bit of music into our maybe not so exciting industry."

Scroll down to get caught up on other recent fintech news you might have missed in our Wealthtech Weekly recap. And check out the previous edition here.

Tyrone Ross joins Wealth.com

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Tyrone Ross, CEO of Turnqey Labs and President of 401 Financial
Tyrone Ross
Estate planning platform Wealth.com has added one of Financial Planning's 2020 game changers to its leadership team. 

The firm announced Wednesday that Tyrone Ross, CEO of Turnqey Labs and President of 401 Financial, will become its inaugural strategic advisor. In the role, Ross will inform Wealth.com's product roadmap to ensure it delivers value for financial advisors and end clients.

According to Wealth.com, Ross's reputation as an expert financial advisor, blockchain and cryptocurrency specialist, and "staunch advocate for financial inclusion has earned him widespread recognition within the industry."

"Tyrone's forward-thinking approach will help us optimize our solution to empower advisors to deliver a holistic client experience. Together, we are committed to developing meaningful solutions that empower more people to achieve their financial wellbeing," Tim White, chief partnership officer at Wealth.com, said in a statement.

As interest in digital assets remains high, Ross is also positioned to provide guidance that acknowledges the growing role of digital assets in a comprehensive estate plan. 

"As a strategic advisor for Wealth.com, I am looking forward to working alongside a team that genuinely shares 401 Financial's unwavering commitment to the client experience," Ross said in a statement. "The entire Wealth.com team understands that estate planning is not just about numbers and documents. It is about securing the financial legacies of all individuals and their loved ones."

Former UBS executive takes digital wealth role at SigFig 

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Steve Mattus, chief investment officer and general manager of digital wealth at SigFig
SigFig
Digital advisor SigFig has announced that 30-year industry veteran Steven Mattus is joining the company as chief investment officer and general manager of digital wealth. Steve joins SigFig most recently from UBS. 

Mattus most recently held investment management and advisory leadership positions at UBS. He was previously at both Credit Suisse and Deutsche Bank in managing director roles.

Mike Sha, CEO and co-founder of SigFig, said Mattus will be instrumental in overseeing client portfolio strategies as the company continues to scale, add new partners and make strategic investments in AI to help advisors become more effective.

"We are delighted to welcome Steve and look forward to his leadership as the company enters the next stage of growth," Sha said in a statement. "Steve uniquely brings a breadth of industry expertise and knowledge combined with first-hand insight on where the industry is heading. While at UBS, Steve was one of our key strategic partners and is deeply aware of the pain points for financial advisors that our technology solves."

Mattus added that many wealth managers have been relying on the same processes for decades, but the fintech sector has been rapidly working to change that.

"Banks just aren't equipped to build the same technology solutions as quickly or as well as fintechs. But together they make great partners," he said. "Having worked with SigFig for some time, I am confident that the company is well positioned for high growth and greater market share, and am pleased to join the team."

As chief investment officer, Mattus will lead SigFig's investment strategy, style and policies. As general manager of SigFig's digital wealth platform, he will oversee the company's suite of software solutions.
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