
Top 5 Factors Mass Affluent Use in Selecting an Advisor

5. Depth of Products and Services (80%)

4. Fees and Commissions (85%)

3. Investment Track Record (91%)

2. Transparency (92%)







The bank is pushing wealth managers to use artificial intelligence embedded in Salesforce and Zoom to plan, summarize and follow up on client meetings.
The investment recommendations from a now-barred broker may ultimately cost the St. Louis-based firm more than $200 million in various penalties and awards.
A UC-Berkeley study found that AI tools may get work done faster, but advisors and other workers are often using it to add to their workloads.
With enhanced ACA subsidies gone, even a small income mistake can cost clients thousands.
In contracting for various digital and operations services overseas, Edward Jones is tredding a path blazed by industry rivals like LPL Financial and Ameriprise.
A decade after the SEC first raised concerns about outsourced CCOs, the model is growing. But the fundamental tension remains: How many firms can one person truly oversee, and at what risk?